Help center

Help center

Go to UPchieve
Go to appGo to websiteLegal and Trust
All collectionsVolunteer FAQsNational Tutoring Honor Society (NTHS)NTHS Members FAQ

NTHS Members FAQ

Frequently asked questions for NTHS Members

🚀 Starting a chapter

Do I need my school's approval to start a chapter?

No. There are two ways to start a chapter. A school chapter is named "NTHS at [School]." A community chapter is open to high schoolers you know from anywhere and is named "[Name]: a chapter of NTHS." Getting school approval can open doors to recruit at school, but it can also take a long time. If your school's club approval takes a while, you can start as a community chapter while you wait! Either way, be sure to follow what your school says about recruiting students for your chapter.

Is your school an UPchieve partner? Then you'll meet 1:1 with our NTHS Coordinator before getting started. Your chapter doesn't need to be an official school club, but because UPchieve works with your school or district, please talk to your school admin first if you'll be recruiting at school, so they're in the loop. Not sure if your school is a partner? Ask us in a support chat.

A chapter already exists at my school. Can I start my own?

At this time we only allow one chapter per school. Email [email protected] if you'd like to reach your school's NTHS President.

My school needs something official before I can recruit. Can UPchieve help?

Yes! Start with our School Approval Kit. It has a principal pitch deck, an advisor info sheet, an FAQ for schools and a chapter constitution template. Need something more? Email [email protected] with your administrator's name and what your school needs, and we'll write a letter introducing UPchieve and NTHS that you can share.

Can I still start a chapter?

Applications for our Fall Cohort have closed. Join the president waitlist and we'll let you know when applications open again. You can still join an existing chapter if someone you know invites you.

What does applying to be a president involve?

Applying takes a few minutes. It's a short 6-question application with questions like "Why do you want to lead an NTHS chapter?" and "Tell us about a time you led something." If you're approved, you'll get resources to help you launch, like recruitment templates, meeting guides, and 1:1 office hours with our NTHS coordinator.

I applied to be a president. When will I hear back?

Our team reviews applications and you'll usually hear back within a few days. If you're approved, we'll email you a link to create your chapter. You have 30 days to create it.

Was I approved? I never got the email.

Log in to UPchieve and open the NTHS tab. If you see "Create NTHS Chapter" or your chapter page, you're approved! If your application is still pending, you'll see that too. Didn't get our email? Check your spam folder, and make sure you're checking the email on your UPchieve account. Still stuck? Open a support chat: click the chat bubble in the bottom-right corner of the UPchieve app (How to Contact Us).

Can two of us start a chapter together?

Yes! One of you applies and creates the chapter. Then invite your co-founder with your chapter's invite link. Once they've joined, go to the Members tab, click ⋯ on their row, choose Make admin, and pick President. When two people have the President title, both show as Co-President.

👋 Recruiting members

How many members does my chapter need?

Your chapter becomes official when 3 members tutor during the school year. It stays in good standing when members tutor 40 hours together that school year. Track both on your chapter's Home tab.

What if I can't recruit 3 tutors?

That's okay! Your members don't have to be close friends. Try classmates from clubs like National Honor Society or Key Club, and use the Invite scripts on your NTHS tab. Our NTHS Coordinator offers 1:1 Zoom chats (camera optional) to help get you unstuck. Also try our AI Chapter Coach anytime, 24/7. If your chapter doesn't reach 3 members tutoring by day 21, we often extend the deadline. If you can't recruit tutors this year, no sweat! We'll close the chapter, and you can still earn volunteer hours and make an impact as an UPchieve coach.

Do my members need to be approved too?

Your tutors must complete UPchieve's tutor onboarding and safety approval, and tutor at least one session on UPchieve, before they're considered official members.

A member can't find their account, or signed up with a different email.

Have your member log in with the email they used to sign up and open a support chat: click the chat bubble in the bottom-right corner of the UPchieve app (How to Contact Us). They should include their name and your chapter's name. We'll help find their account. We can only share account details with the account owner.

📊 Tutoring and tracking

Can members tutor in person or outside UPchieve?

NTHS chapters tutor through UPchieve. That's how we track your members' sessions and hours toward your chapter's goals and their volunteer hours.

How do I track my members' sessions and hours by date?

Go to the Members tab and pick a time period: This week, Last 2 weeks, This month, This school year or All time. Admins can click Download CSV to get every member's sessions and hours for that period. "This week" resets at 12:00 a.m. Monday in your local time zone.

Do sessions from before someone joined count toward our chapter?

No. Your chapter's numbers only include sessions members tutor while they're in your chapter. Sessions from before they joined still count toward their own volunteer hours, just not your chapter's goals. If a member leaves, the hours they logged while they were a member stay on your chapter's total.

Do our chapter hours reset each school year?

Yes. The official and good standing goals count from July 1 each year. Your chapter's all-time impact still shows on the Home tab, and your personal volunteer hours never reset.

🎓 Leadership

Our president graduated or left. Who leads the chapter now?

Any chapter admin can make someone president. On the Members tab, click ⋯ on that person's row:

  • Not an admin yet? Choose Make admin and pick President.

  • Already an admin? Choose Change title and pick President.

If your chapter has no admin left, members will see a banner to Step up as president. When it's time to renew, your president will also be asked to name next year's president.

How do I become president of an existing chapter?

Ask a current admin in your chapter to make you an admin with the President title, as described above. You don't need to create a new chapter. If no one in your chapter can do this, email [email protected].

How do I choose a Vice President?

On the Members tab, click ⋯ on their row, choose Make admin and pick Vice President. Only admins can be President or Vice President. See Manage Your NTHS Chapter for more.

How do I end or close my chapter?

If other members want to keep going, make one of them president, then leave the chapter. If you're the only member, email [email protected] and we'll close it for you.

How do I leave my NTHS chapter?

  1. Go to the Chapter setup tab

  2. Click Leave Team, then Leave chapter to confirm

You keep your UPchieve account and can keep coaching. Hours you already logged stay on the chapter's total. You won't be able to rejoin the same chapter. If you're the only admin, make another member an admin first.

🏅 Hours and recognition

How do I get my hours verified or an hour log signed?

Go to our Verify Volunteer Hours page. There you can:

  • Get a signed verification letter on UPchieve letterhead, emailed in minutes

  • Request a supervisor signature on your school's form (usually done within 8 business days)

  • Find supervisor info to log hours on your school's tracking platform

NTHS hours (meetings, recruiting, making slides, social posts) need approval first. Email [email protected] with how many hours and an hour-by-hour breakdown of what you did. Once they're approved, you can request your letter or signature. Special hours like NTHS can take up to 8 business days.

Do you write recommendation letters for presidents?

Yes! We write recommendation letters for NTHS chapter presidents. Please give us at least 10 business days (2 weeks) of notice. Email [email protected] and we'll send you a short form to fill out. Include a link to your brag sheet so we can personalize your letter.

Why lead or join a chapter?

  • Stand out on college applications

  • Earn national certifications

  • Log more volunteer hours

  • Build leadership skills

Who can join NTHS?

NTHS is for current high school students. See Invite Members to Your NTHS Chapter for the full requirements. Not in high school? You can keep coaching with UPchieve and earning volunteer hours.

Did this answer your question?
😞
😐
😁