When you choose this option the student’s account will be temporarily suspended while we review the incident. In some cases, your report can result in a permanent ban for the student. You should never feel uncomfortable or disrespected on UPchieve and we encourage you to report bad behavior.
When deciding whether or not to report a student, remember to give them the benefit of the doubt and think about their intent. If you encounter a behavior that could be due to reluctance to learn or a subpar learning environment, please let us know in the post-session form instead. Asking for help is hard, so we want to be sure we only suspend students who are behaving badly and not those who lack motivation.
Examples of situations you should report:
The student is being offensive or inappropriate
The student is asking you overly personal questions
The student is asking you to communicate outside of the platform
Examples of situations to tell us about in the post-session survey instead:
The student is slow to respond, doesn’t respond at all, or abruptly ends the session
The student is not engaging in the questions you ask or you perceive a lack of effort
The student is asking you for the answers