Check that browser notifications are turned on
Go to your Profile to make sure the notifications feature is still on.
Check that we have permission to send you notifications
Some browsers revoke permissions over time, or you may incidentally reject or revoke these permissions when updating browsers and settings.
How to check that UPchieve has permission depends on your browser. Here are instructions for some common ones.
Chrome
Learn how to turn notifications on or off.
Firefox
Safari
Make sure the tab in your browser isn't muted
You or an extension may have muted the entire tab.
How to check that UPchieve has permission depends on your browser.
Allow "Sound" from your internet browser
Browsers try not to allow sound all the time for security reasons and to avoid bombarding users with noisy ads. (For example, you can read a blog post from the Chrome team.) Sometimes this can get in the way of our notifications.
How to check that UPchieve has permission depends on your browser. Here are instructions for some common ones.
Chrome
Paste chrome://settings/content/sound into your address bar.
Turn on Allow sites to play sound.
Then, next to “Allow,” click Add.
In the pop-up window, enter app.upchieve.org.
Click Add.
Firefox
Go to app.upchieve.org.
On the left of a web page address, click the lock icon🔒
Click Show connection detailss
Click More Information.
Click the Permissions tab.
Under “Autoplay,” uncheck the box next to “Use Default.”
Click Allow Audio and Video.
Safari
Go to app.upchieve.org
In the top left, click Safari > Settings for this website.
Next to “Auto-Play,” choose Allow All Auto-Play.