---
title: "My browser notifications aren't making any sound"
description: "If you’re not hearing browser notifications, try these steps:"
url: https://help.upchieve.org/en/articles/49-my-browser-notifications-aren-t-making-any-sound
collection: "Troubleshooting common tech issues"
updated: 2026-08-25
language: en
---

# My browser notifications aren't making any sound

If you’re not hearing browser notifications, try these steps:

## Check that browser notifications are turned on

Go to your [Profile](https://app.upchieve.org/profile) to make sure the notifications feature is still on.

![](https://staticfiles.gleap.io/ghelparticle/BwvPxLz8kmq59EGT4YegefvOxTnYVY8wojrQZ5JHbWpQTSMWSxV73OOZIQRUeTT9xw50ab7etnE.png)

## Check that we have permission to send you notifications

Some browsers revoke permissions over time, or you may incidentally reject or revoke these permissions when updating browsers and settings.

## Make sure the tab in your browser isn't muted

Sometimes you (or an extension) may have muted the UPchieve tab. Right-click the tab and check if there’s an option to Unmute.

### Allow "Sound" from your internet browser 

Browsers try **not** to allow sound all the time for security reasons and to avoid bombarding users with noisy ads. (For example, you can read [a blog post](https://developer.chrome.com/blog/autoplay/) from the Chrome team.) Sometimes this can get in the way of UPchieve notifications.

How to check that UPchieve has permission depends on your browser. Here are instructions for some common ones.

### Chrome

1.  Paste chrome://settings/content/sound into your address bar.
    
2.  Turn on **Allow sites to play sound**.
    
3.  Then, next to “Allow,” click **Add**.
    
4.  In the pop-up window, enter [app.upchieve.org](http://app.upchieve.org).
    
5.  Click **Add**.
    

## Firefox

1.  Go to [app.upchieve.org](http://app.upchieve.org).
    
2.  On the left of a web page address, click the lock icon🔒
    
3.  Click Show connection detailss
    
4.  Click **More Information**.
    
5.  Click the **Permissions** tab.
    
6.  Under “Autoplay,” uncheck the box next to “Use Default.”
    
7.  Click **Allow Audio and Video**.
    

## Safari

1.  Go to [app.upchieve.org](http://app.upchieve.org)
    
2.  In the top left, click **Safari > Settings for this website**.
    
3.  Next to “Auto-Play,” choose **Allow All Auto-Play**.