You may request to delete your account in a couple of ways.
Go to Profile and select “Delete Account”
In the UPchieve mobile app
Download the iOS or Android mobile app.
Use the sidebar navigation to visit your Profile.
Under Account, open Settings.
Select Delete Account.
If you are sure you want to delete your account, select Yes, I'm sure.
Check in the Profile section of the app. You may edit some details like your phone number, as described in the following article.
Update and verify your phone number
Updating and verifying your phone number
It may take up to 30 days for us to fully process your deletion request.
We will fully delete most data about you, but there are exceptions. We keep transcripts and content generated in tutoring sessions or other services you participated in to support legal responsibilities as well as continuity of support for other participants in those provided services. Also, please be aware we share minimal personal information to third-party processors for the purposes listed in our Privacy Policy, and while we will take every effort possible to ensure they also delete your data within our timeline, they may act according to their own policies that we have limited control over.
Learn more about how we and our third-party processors handle your data and which data we keep in our Privacy Policy.
